Pickup Instruction

Prepare Your Clothing and Items for Pick-Up

Follow this checklist to ensure your items are ready for pick-up. If you have any questions, please call or email us.

Step 1: Sort Your Items

Separate your clothing and items into the following categories:

• Full Treatment ($3.00/lb): Items you want heat-treated, tumbled, washed, and folded.

• Treat & Fold ($2.25/lb): Clean items that need heat treatment, tumbling, and folding.

  • Most of the laundry we treat falls into this category as it is already clean.

• Heat Chamber (HC) Treatment ($4.50/lb): Items that require lower-temperature treatment without tumbling.

  • Items you normally dry-clean but are clean and you want heat-treated on their current hangers. (We do not provide hangers.)

  • Leather items such as jackets, suede boots, shoes, slippers, handbags, and briefcases.

  • Note: HC-treated items will not be folded after treatment.

Step 2: Bag Your Items

• Use heavy-duty contractor bags to bag each pile separately.

• Seal the bags completely by taping up the openings.

  • Remove as much air as possible before sealing. We offer bagging assistance for $75/hour. Call for an estimate.

  • We recommend doing your own bagging to decide what to keep or discard, saving you money.

Important:

• Do NOT use white kitchen trash bags, dry cleaning bags, or flimsy bags. Use contractor bags or similar thick bags.

Step 3: Label Your Bags

• Place TWO labels on each bag with your first and last name and type of treatment (one on each side).

  • Treatment Codes:

    • FULL: Full treatment (washed, heat-treated, folded)

    • TF: Treat and fold

    • HC: Heat Chamber treatment

Labelling Tips:

• Use light-coloured packing tape or duct tape to make labels.

• Write on the labels with a dark-coloured permanent marker (e.g., black Sharpie).

• Avoid using sticky notes, masking tape, or painter’s tape as they can fall off.

Best Practice:

• Attach a 5” long strip of 2” or 3” wide silver duct tape to each side of the bag.

• Write on the tape with a black Sharpie marker.

By following these instructions, you ensure that your items are properly prepared for pick-up and treatment. If you have any questions, feel free to contact us.