Q: Do you deliver and pick up after 5 PM?
A: Yes, we pick up and drop off until 8 PM. If you need a later time, just ask—we’re flexible in special cases.

Q: Is the $200 deposit separate, or does it go toward the total cost?
A: The $200 deposit goes toward the total. We break the full payment into three parts:

1. Deposit: $200 on the day of pickup

2. Second payment: 50% of the remaining balance after we weigh your laundry

3. Final payment: The other 50% of the remaining balance on delivery day

Example:
Let’s say your total comes to $500 based on weight:

1. Deposit: $200 at pickup

2. Remaining balance: $300

3. Second payment: $150 after I send the weight and cost

4. Final payment: $150 on delivery day

Q: Can you deliver the treated items to a different address than the pickup location?

A: Yes, we can! Just let us know the delivery address when booking or anytime before delivery.